Adaptive Communication with Rhonda Lea [E053]
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound
In our episode today:
In this episode we’ll hear about Rhonda’s communication journey and how her relationship with Jimmy has lead to a new path speaking and presenting on topics loyal listeners of Speak Up will certainly appreciate.
Rhonda Cites George Bernard Shaw with one of her favorite quotes sums:
“The single biggest problem in communication is the illusion that it has taken place.”
What we say seems clear to us – but as Rhonda will express – misalignment often lurks beneath the surface.
Craig asks Rhonda a key question in this discussion:
“What would you tell someone who asks you – why should I need to adapt to others?“
Topics Include:
- Gaps in Communication
- How some chaos is a good thing! (It means there is plenty of demand!)
- It can be exhausting to adapt to others
- The importance for leaders to show up as a person.
- A book recommendation: Crucial Conversations
Our WOTD is
Adaptive
(Adjective)
The adjective “adaptive” describes something that has the ability or tendency to adapt to different situations.
This means being able to:
- Adjust to new circumstances, changes, and challenges.
- Be flexible, open-minded, and willing to embrace uncertainty.
- Modify characteristics, behaviors, or strategies to suit varying conditions or needs.
Listeners curious about Rhonda’s business – Scale the Chaos can see more on her website:
https://www.scalethechaos.com/
Rhonda can be emailed at rhonda@scalethechaos.com or reached out to via LinkedIn
Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:
The Institute at WeAreTheInstitute.com. “Stop stressing over your business, you deserve a good night’s sleep. The Institute’s coaching helps you achieve success and financial peace.
AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions – before, during and after the visit to a single thread. Learn more at Autoflow.com
Shop Dog Marketing at Shop Dog Marketing.com. “Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.
In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.
Contact Information
- Email Craig O’Neill: speakup@craigoneill.net
- Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters
The Aftermarket Radio Network: https://aftermarketradionetwork.com/
Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/
Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/
Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/
The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/
The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix – Auto Shop Coaching. https://chriscotton.captivate.fm/
