Are You Using DTCs to Diagnose Vehicles? [E142]

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Thanks to our Partner, NAPA Autotech Matt Fanslow reflects on the profound influence of his mentor, Jim Wilson. He discusses Jim’s unique diagnostic approach and the importance of networking and continuous learning from industry stalwarts. Show Notes The influence of mentorship (00:00:11)  Learning from case studies (00:02:35)  Diagnostic techniques (00:05:00)  Understanding DTCs (00:07:39)  Diagnostic strategies…

Are You Merely Interested or Are You Committed [E172]

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The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a…

Profit vs. Cash Flow: Common Issues & Solutions [E125]

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Thanks to our partners, NAPA TRACS and Promotive In this episode, Hunt explores the crucial difference between profit and cash flow. Learn why your high profits don’t always translate into more cash in the bank and how to better manage your shop’s finances. Difference Between Profit and Cash Flow: Understanding why profit and cash flow…

Part 3 – Customer Retention Series – Loyalty Programs [E107]

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Customer loyalty programs are crucial for retaining clients in the auto repair industry. On the Auto Repair Marketing Podcast, hosts Brian and Kim Walker explore this topic with Joe Schindler and Jeff Rudnick.  Joe, a shop owner, shares his experiences with loyalty programs, while Jeff from Pit Crew Marketing offers insights on how these programs…