Getting Ready For The 2023 Fall Conference Season [E058]

Thank you to our friends at RepairPal for providing this episode. RepairPal’s Certified Network of shops are trusted by millions of customers each month. Learn more at RepairPal.com/shops. Brian and Kim discuss upcoming automotive events and conferences in the fall of 2023. They share their excitement about attending these events and highlight the training and…

Compare “The Bear” with Carm Capriotto [E093]

Matt Fanslow is joined by Remarkable Results Radio Host, Carm Capriotto to discuss the TV show “The Bear” and its relevance to their experiences in the automotive industry. They highlight character development, the challenges of running a business, and the importance of purpose in driving actions. They also discuss the significance of uniforms, creating a…

Customer Acquisition Cost [E075]

Hunt delves into the critical topic of calculating customer acquisition cost and understanding its intricacies. • Defining the A+ Customer: How the type of customer plays a significant role in determining acquisition cost. Learn about factors that influence this cost and how identifying your ideal customer can optimize your marketing efforts. • The popular adage…

Diagnostics From the Desk Chair [E092]

One of my Favorite Diagnostic situations Sit down and think with schematic Work through the system operation Referred vehicle Dealer Isn’t the Showstopper anymore. Thanks to our Partner, NAPA AUTOTECH napaautotech.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A – Z YouTube Channel HERE