Posts by Carman Capriotto
Relationships Matter; Because Nobody’s Perfect [E012]
Hey friends! Welcome to our newest episode of the Auto Repair Marketing Podcast. Today it’s a little different because we kicked Brian out! It’s just the ladies today and I have a very special guest, friend, and client: Mrs. Jen Rindflesh of Collinsville Auto Repair in Canton, CT. This podcast came from a chat Jen…
Benefits To and From Hiring Veterans with Scott Shotton and Brandon Dills [E047]
Attributes of military veterans Your business culture to support veterans and maybe everyone The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A – Z YouTube Channel HERE
Solving the Technician Shortage, Once and For All! [E076]
Am I Going to Be Audited? [E029]
Is It Customer Service Or Is It Marketing? [E011]
Summary Sometimes the lines between customer service and marketing can get pretty blurred, but does it really matter? Join Kim and Brian as they talk about some of their favorite customer service tricks that auto repair shops can use to create raving fans who love your shop, refer their friends, and become overall advocates for…