Posts by Carman Capriotto

Summary The question was posed to a group of panelists, “As an auto repair shop that hasn’t been doing any marketing, where do I start?” There are a lot of different ways to answer this question, but we look back at how we started marketing our own shop and had great success. Not all marketing…

Technicians Communicating With Clients Clients provide us with our livelihoods Our image Know, Like, and Trust Appreciate and respect clients The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A – Z YouTube Channel HERE

Leadership Gold – The Best Leaders are Listeners AutoLeap Link: https://bit.ly/3n5qW2M The Best Leaders Are Listeners Why Listeners Are More Effective Leaders 1. Understanding People Precedes Leading Them 2. Listening Is The Best Way to Learn 3. Listening Can Keep Problems from Escalating 4. Listening Establishes Trust 5. Listening Can Improve the Organization Application Exercises:…

Handling Big Purchases This week Hunt discusses the different ways to finance large purposes and how that changes the tax treatment? • Should I buy or lease my equipment and does that affect my taxes? • How are different kinds of leases taxed? • What kind of car will get me the most tax savings?…

Economics with Dr. Joshua Rosenbloom What kind of service are we What competitive market are we in What are the advantages of knowing Use of game theory to predict outcomes The show is sponsored by NAPA Auto Care napaautocare.com NAPA Benefits Center: napabenefitscenter.com NAPA Member Site: member.napaautocare.com Email Matt: mattfanslowpodcast@gmail.com Diagnosing the Aftermarket A –…